SVC-04 · Practice
Business continuity management
Recovery strategies that have been tested, not just written.
Likelihood likely · Impact major
What this is
We help you keep business systems available and reliable, and get them back fast when they are not. That means recovery strategies, crisis management that works under pressure, and a disaster recovery plan somebody has actually rehearsed.
When you need it
- Your DR plan has a version number from three years ago and has never been invoked.
- A single outage cost you a day of transactions and the post-mortem changed nothing.
- You have a secondary site you pay for and have never failed over to.
- Service levels are promised to customers but not tracked internally.
What we do
- 01 Identify the real issues of availability, reliability and recoverability across critical systems.
- 02 Develop service level management and business continuity planning strategies.
- 03 Advise on and implement strategies for fast recovery and effective crisis management.
- 04 Create a proactive, preventive focus for response and recovery rather than a reactive one.
- 05 Develop IT disaster recovery strategies and support the organisation through implementation.
What it looks like
What you get
- Business impact analysis
- What breaks first, what it costs per hour, and in what order it returns.
- Continuity and DR plans
- Written to be followed at 3am by whoever is on call.
- Test schedule and results
- A rehearsal calendar, and evidence of what each rehearsal found.
- Crisis communication protocol
- Who says what, to whom, in the first hour.
SVC-04 · next step
Talk to us about business continuity management.
Send a short brief. We will come back within two working days with proposed scope, cost and duration.
+254 721 687846 taarifa@techrisk.co.ke